With a distribution network fulfilling over 65,000 orders per day, Euro Car Parts (ECP) are unrivalled in their ability to provide a best in class service to their customer base. They do this through speed, reliability and convenience, all of which informed decisions at every stage in the roll out of their eCommerce platform.
Increase in revenue
Increase in AOV
Time award winning site
Customers are able to save and review orders, create and save quotes, save regularly ordered products to favourites, all tailored to account specific pricing
Real time vehicle, part and stock look up of over 500,000 product SKUs means customers can quickly find what they're looking for and place their order quickly.
Orders are distributed to 200+ branches for delivery as fast as 30 minutes after placing an order. Access to the latest information allows ECP to provide proactive support to customers
UX optimised to enable customers to access the system, then locate and order parts within seconds
B2B functionality; My Account, invoices/credit notes, payment on account, save quotes & favourites, multiple users per account
Auto-scaling cloud infrastructure and comprehensive caching to efficiently manage peak periods of demand
Two tier log in process utilising SMS
Management & Support
9xb are a reliable partner across all areas of eCommerce and have worked well with the ECP team. This new webstore further enhances the service we provide our trade customers and supports our strategy of ongoing innovation.