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Enterprise level eCommerce portal manages 500,000 product SKUs for Euro Car Parts

With a distribution network fulfilling over 65,000 orders per day, Euro Car Parts (ECP) are unrivalled in their ability to provide a best in class service to their customer base. They do this through speed, reliability and convenience, all of which informed decisions at every stage in the roll out of their eCommerce platform.

73%%

Increase in revenue

29%%

Increase in AOV

2%

Time award winning site

My Account functionality

Customers are able to save and review orders, create and save quotes, save regularly ordered products to favourites, all tailored to account specific pricing

Live stock and personalised pricing

Real time vehicle, part and stock look up of over 500,000 product SKUs means customers can quickly find what they're looking for and place their order quickly.

Branch dashboard for real time sales visibility

Orders are distributed to 200+ branches for delivery as fast as 30 minutes after placing an order. Access to the latest information allows ECP to provide proactive support to customers

Key features

UX optimised to enable customers to access the system, then locate and order parts within seconds

B2B functionality; My Account, invoices/credit notes, payment on account, save quotes & favourites, multiple users per account

Auto-scaling cloud infrastructure and comprehensive caching to efficiently manage peak periods of demand

Two tier log in process utilising SMS

Consultancy

UX Design

eCommerce Development

Hosting

Management & Support

CRO

9xb are a reliable partner across all areas of eCommerce and have worked well with the ECP team. This new webstore further enhances the service we provide our trade customers and supports our strategy of ongoing innovation.