As one of the biggest names in the bathrooms sector, bathstore had ambitious plans to develop their omni-channel proposition to deliver the same experience to customers whether they were visiting one of their stores, browsing on a mobile device or sitting in front of a desktop.
Linking products with essential accessories streamlines the user jounrney and provides upsell opportunity.
Seamless checkout with a simple month to view calendar highlighting available dates and prices.
Customers can create their ideal bathroom in the comfort of their home, then either add their chosen items to their basket to order online, or visit a local store for expert advice.
See finance options at a glance with a clear summary of payments. Card free ordering with Visa integration.
Intelligent ordering links products with essential accessories
Integration with 172 stores for taking payments
Live stock checking
Complex promotional tools replicate in-store promotions
Online orders assigned to one of 172 branches
Auto-scaling cloud infrastructure and comprehensive caching to efficiently manage peak periods of demand
Management & Support
I’m delighted to say that 9xb met our expectations and they frequently exceeded them, working closely with us to achieve our objectives.