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Tile Fix Direct

Migration to BigCommerce supercharges the checkout process.


TileFix Direct is a B2C eCommerce site focusing on ancillary products for tiling and wet room installation. Looking to migrate to a SaaS eCommerce platform that would integrate with Sage 200 and offer them low monthly operating costs, TileFix partnered with 9xb to support the platform selection and development. 

Delivering a much-improved user experience across devices was a key objective, whilst maintaining the core functionality that is popular with their customers.


Platform discovery 

UX/UI design 

BigCommerce eCommerce development


Partners & Tech

Key Metrics

eCommerce platform selection 

Our in-house Discovery team matched TileFix’s business requirements to the most suitable platform for growth. With the need for a portable solution that would provide robust features and the ability to integrate with their internal systems such as Sage 200, BigCommerce was highlighted as the optimum solution to drive the online business forward.

Tools and features that convert 

The new eCommerce store is jam-packed with user-friendly features, including a handy coverage calculator, live stock levels, click & collect delivery option, automated bulk discount added to the basket, frequently bought together products on every product page, shop by brand feature and much more.

Sophisticated account area 

Creating an account is fast and easy on the new website and offers features including an address book for multiple delivery locations, messages and a detailed overview of all orders. Not only that, each account is personalised with a ‘recently viewed’ tab so users can easily look back at previous products they showed interest in.

Streamlined checkout process 

Multiple delivery options, plus Paypal, promotional codes and a shipping estimator in basket make it easier and faster to purchase. And with all orders pushed directly into Sage 200, fulfilment is fully streamlined and automated.

Client success stories

Discover why leading businesses choose 9xb to design, build and optimise their B2B eCommerce stores.

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