Check back later to read more. But in the meantime, check out our case studies below:
From its family-run beginnings, London Tile Company has grown into a leading distributor in the tile industry. Faced with limitations from their previous bespoke eCommerce platform which hindered scalability and required extensive developer support, London Tile Company partnered with 9xb to replatform to BigCommerce.
The goal was to enhance manageability, flexibility, usability, and overall customer experience. The new platform not only allowed for seamless integration with existing systems and processes but also introduced innovative new features like free tile samples, customer-specific pricing, and bundle capabilities, significantly improving customer satisfaction and operational efficiency. These enhancements led to notable increases in customer numbers, and average order values, reinforcing London Tile Company's position in the market.
Project scoping & discovery
eCommerce platform selection
UX/UI design and consultancy
BigCommerce store development
3rd party application integration
increase in website visitors
increase in customers
increase in Average Order Value (AOV)
“We’ve enjoyed a great working relationship with 9xb and I’m keen for this to continue into the future. The new site has saved us so much time and allowed us to focus more on developing new ideas to improve the customer experience. Conversion rates shot up, thanks to the free tile samples functionality, and we’ve seen sales in general driven as a result”
Effortlessly create and display different sizes and colours of products with no limitations on the number of variants, simplifying the customer journey.
Customers can order up to three free samples directly from product pages, enhancing the shopping experience and customer satisfaction.
Enables customers to purchase everything needed for a project with one click, facilitating upsells and improving user convenience.
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