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eCommerce for machinery and spare parts suppliers

Gear up the eCommerce capabilities of your machinery and spares business

Drive sales by giving your customers round-the-clock access to a comprehensive online catalogue, featuring live inventory, detailed product descriptions and online account and payment processing.

At 9xb, we specialise in developing, supporting and optimising bespoke eCommerce portals, tailored specifically for the plant, construction, material handling and agricultural equipment and spares industry.

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Helping machinery and parts suppliers sell online

9xb specialises in developing and supporting web stores for the construction, farm and plant equipment industry. We specialise in the integration of existing systems, elevating customer experience and increasing sales. Whether you’re planning a new eCommerce project, looking to replatform or simply want more from your existing website we can help - allowing you to focus on growing your parts and machinery business.

Technical Solutions that meet the specific needs of equipment and parts distributors

  • Migrate buyers online
    Improve buyer experience and reduce costs by enabling the purchase of parts and machinery online 24/7
  • Extensive machinery and parts catalogue support
    Manage access to your entire parts and machinery catalogue via direct integration with your ERP
  • Live pricing and availability
    Up-to-date customer-specific price lists, quantity price breaks and live stock availability
  • Reduce manual data entry
    Reduce the cost of order processing by integrating with your ERP, PIM systems and more
  • Enriched buyer experience
    Reduce returns and increase buyer experience with accurate parts finders, advanced search and filtering
  • Account management
    Enable customers to access order history, retrieve invoices, make payments and control user permissions
  • Content management
    Access, organise and add new content, technical documentation, images and video quickly and easily
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Provide a best-in-class online experience for your buyers

  • 24/7 ordering
    Enable buyers to order machinery, parts and wearables 24/7 through a self-service portal, providing a quick and efficient solution for emergency breakdown purchases
  • Real-time stock availability
    Provide live stock availability of replacement parts, wear parts, machinery, accessories and consumables
  • Comprehensive delivery options
    Support local and national delivery of parts and machinery, as well as click & collect in branch
  • Easy reordering
    Enable buyers to reorder parts and consumables quickly and easily via saved lists and quick order functionality
  • Restricted product catalogues
    Create branded portals for your customers, showing only the equipment, parts and consumables relevant to them
  • Quotes
    Allow buyers to build, request and manage quotes for plant, material handling and agricultural equipment, replacement parts, and consumables
  • Simple, effective navigation
    Ensure buyers find the right replacement and wear parts for their machines by leveraging site search, merchandising and navigation
  • Sales and marketing support
    Increase sales of your plant and construction machinery, parts and accessories using promotions, deals, up-sells, cross-sells, bundles and kits
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Integration specialists

Microsoft Dynamics 365KerridgeOracle NetsuiteSAPepicor

plus more

Seamlessly integrate your existing business systems with your webstore

  • Real-time integration with your ERP
    Extensive experience with the integration of all commercial ERP systems, including Microsoft Dynamics, Kerridge, Epicor, Netsuite, SAP and more
  • Sync your PIM
    Publish centrally held equipment and spares data from your Product Information Management (PIM) system to your plant and machinery sales website
  • DAM connectivity
    Share product images, fitment data, technical specifications, certifications and more from your Digital Asset Management (DAM) software
  • CRM integration
    Manage a single customer record across your business by connecting your Customer Relationship Management (CRM) system
  • Custom integrations
    Integrate with existing, bespoke business and IT solutions to streamline your plant, agriculture or earth moving machinery business
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Client success stories

Discover why leading businesses choose 9xb to design, build and optimise their B2B eCommerce stores.

Ready to unlock the full eCommerce potential of your business?

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