Omnichannel

Connect your buyer experience and grow online revenue by combining sales channels.

Omnichannel functionality 

Providing a consistent brand experience across multiple touch points including online, offline and in-store is a vital ingredient of your eCommerce growth strategy. 9xb’s team of experts will support and empower your business to maximise this opportunity.


Innovative omnichannel features

Deliver a fully connected customer experience.

Purchase on any device 
We build responsive, optimised stores so customers can seamlessly check-out on any device.

Click and Collect   
Make it easy for customers to buy online and then collect in store - all in the same day.

Store locator 
Drive footfall into your brick and mortar stores through an enhanced store locator.

Accurate product data
Data served from your ERP will deliver accurate, real time product information across all sales channels.

Personalised experiences 
Connect your brand to the buyer with personalised experiences delivered across any device.

Reduce basket abandonment  
If your buyer abandons their cart on one device, keep their basket available to complete purchase on another.

eCommerce platforms

We match your business and buyer needs to the right technology. Our experts can advise on other platforms - just get in touch with us to discuss.

ERP Integration

Automate processes, keep inventory up-to-date and sell more with our unrivalled ERP experience. We work with a multitude of ERP systems, including Kerridge, SAP, Microsoft and much more.

Find out more

Now part of the Homebase family, bathstore has ambitious plans to deliver consistent brand experience and great service to customers across multiple touch points. The new site has been awarded Best B2C eCommerce of the Year 2020 by Northern eCommerce Awards.

Ready to accelerate
your online growth?

Get in touch