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eCommerce for kitchen and catering suppliers

Serve up success to your customers with a best-in-class eCommerce store

Boost your sales by providing your customers with 24/7 access to an extensive online catalogue of catering equipment and supplies, complete with real-time inventory updates, detailed product information, and online account and payment processing capabilities.

At 9xb, we excel in developing, supporting, and enhancing bespoke eCommerce platforms, designed exclusively for the catering supplies and food service equipment industry within the UK.

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Providing the platform for catering supply vendors to drive sales online

9xb focuses on the design, development and support of online stores tailored for the catering and food service equipment sector. We excel in integrating current systems, improving customer experiences, and driving sales. Whether you're launching a new eCommerce initiative, considering a change of platform, or seeking to enhance your current website, we're here to assist. Enabling you to concentrate on expanding your catering supplies business.

Technical solutions tailored to the unique needs of catering supplies distributors

  • Transition Customers to Online Ordering
    Enhance customer experience and decrease operational costs by facilitating online purchasing of catering supplies, equipment and consumables around the clock
  • Manage complex product variations
    Handle complex product variants efficiently including selling the same item as an 'each' or a 'case' thanks to ‘Unit of Measure’ logic
  • Live pricing and stock availability
    Offer up-to-date, customer-specific pricing, bulk purchase discounts, and real-time inventory status
  • Minimise manual data entry
    Lower order processing costs by integrating your eCommerce store with your ERP, PIM systems, and beyond
  • Enhanced customer experience
    Provide education and customer support on how to use or choose the right products. Including rich content, video and product guides to enhance the customer experience
  • Account management features
    Empower customers to review order histories, retrieve invoices, complete payments, and manage user permissions efficiently
  • Manage seasonal demand effectively
    Easily manage inventory and marketing efforts in response to seasonal demands using WYSIWYG content management, simple to use promotion and marketing tools
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Provide a best-in-class online experience for your buyers

  • 24/7 ordering capability
    Enable buyers to order kitchen supplies and equipment through a self-service portal, providing a quick and efficient solution 24/7
  • Real-time stock availability
    Provide live stock availability of catering equipment, supplies, accessories and consumables
  • Comprehensive delivery options
    Support local and national delivery of catering supplies, as well as offering click & collect
  • Easy reordering
    Enable buyers to reorder supplies and consumables quickly and easily via saved lists, re-order and quick order functionality
  • Restricted product catalogues
    Create branded portals for your customers, showing only the equipment, supplies and consumables relevant to them, including custom or personalised products
  • Quoting functionality
    Allow customers to compile, request, and manage quotes for catering supplies and equipment, online
  • User-friendly search and navigation
    Reduce returns by helping customers find the specific equipment they need with efficient site search, simple navigation and effective merchandising tools
  • Sales and marketing enhancements
    Boost sales of your catering supplies and equipment through promotions, special deals, upselling, cross-selling, and bundled offers
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Integration specialists

Microsoft Dynamics 365KerridgeOracle NetsuiteSAPepicor

plus more

Seamless integration with your existing business systems

  • Real-time ERP integration
    Skilled in integrating with all leading ERP systems, including Microsoft Dynamics, Kerridge, Epicor, Netsuite, SAP, and others
  • PIM synchronisation
    Leverage product information directly from your Product Information Management (PIM) system ensuring your online catering supplies catalogue is always up to date
  • DAM connectivity
    Share product images, technical specs, certifications, and more from your Digital Asset Management (DAM) system
  • CRM integration
    Maintain a unified customer record throughout your organisation by linking your Customer Relationship Management (CRM) system with your eCommerce store
  • Custom integrations
    Connect with current, bespoke business and IT solutions to streamline your catering supplies business
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Client success stories

Discover why leading businesses choose 9xb to design, build and optimise their B2B eCommerce stores.

Ready to unlock the full eCommerce potential of your business?

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