Business Development Manager

9xb delivers high-performing, scalable and secure eCommerce stores for B2B businesses across the UK. Whether clients are planning a new eCommerce project, looking to replatform or simply want more from their existing eCommerce store, we’re here to help. We have expertise with many major eCommerce platforms, but work predominantly with Shopify, BigCommerce and our own in-house system Peracto.

Working as part of the Sales and Marketing team, the primary objective of this role is to sell. New business leads will be passed to you from our Business Development Executives. Your job is then to qualify these leads, understand the prospect’s requirements, build relationships, introduce our range of products and services and pitch a compelling solution that wins the business. You’ll then agree commercial terms with the client and onboard them as a new customer. This will involve regular contact via the phone, video calls and in face-to-face meetings around the UK.

Building Relationships

• Develop robust relationships with internal & external stakeholders through effective communication
• Demonstrate an understanding of what makes your prospects’ businesses successful, including how they make money, their customers needs & how we can help them strengthen their market position
• Keep in touch with prospects with regular communication to keep 9xb front of mind
• Develop and proactively manage your pipeline of prospective accounts
• Evidence meetings via the use of agendas, contact reports and email follow-ups

Winning Business

• Identify new opportunities that match 9xb’s qualification criteria
• Qualify client opportunities provided by other members of the Outreach team to ensure that they are a good fit for 9xb
• Understand what good looks like in relation to the day-to-day performance of prospects’ webstores
• Capture the requirements for client projects through consultative selling techniques
• Respond to briefs and invitation to tender (ITT) in a professional manner 
• Develop an in-depth understanding of 9xb’s proposition and what makes us successful as an agency
• Prepare and deliver sales proposals and estimates
• Utilise internal software systems & reports to ensure financial control of your accounts.
• Achieve sales targets aligning opportunities to 9xb’s service offering with both new clients and your existing portfolio of clients

Onboarding Clients

• Manage the onboarding of new client accounts
• Maintain accurate and up-to-date records of contact with sales prospects on the Salesforce CRM
• Document and agree capital project work including commercial arrangements
• Manage order confirmations / contracts for all new sales orders
• Brief work into delivery teams using agreed processes

The most important thing is that you can build positive relationships with internal and external stakeholders and sell. Successful members of our team will also have the following skills.

• 2 Years eCommerce experience
• Shopify knowledge desirable
• A proven track record in sales
• Team player
• Responsible and accountable
• Ambitious, driven and focused
• Looking for longevity in your role
• Mature attitude
• Innovative and adaptable
• Problem solver
• Professional
• Commercial awareness

• Quarterly bonus incentive
• Exceptional career progression opportunities
• Regular pay reviews
• Hybrid working - Work from our modern city centre Leeds office or remotely from home
• Enjoyable and high-performing company culture

• Macbook Pro laptop for use at work & home
• Apple Airpods
• 25 days holiday per year (plus bank holidays)
• Holiday Exchange - Buy, sell or rollover up 10 extra holiday days each year
• Company sick pay scheme
• Commuting allowance - get cash towards the cost of your commute to the office
• Individual peer rewards to recognise hard work and excellence from your teammates
• Flexitime - choose start, finish & lunch times to suit work & personal responsibilities
• Monthly team lunches
• Social events
• Hiring bonus referral scheme - earn up to £1,500 for referring someone we go on to hire