9xb's studios are open Monday to Friday 8:30am to 5pm (UK time). The contact number below is available for use if you are a 9xb client and need support outside of these hours.

These calls should be restricted to genuine emergencies such as your website experiencing major technical issues or being unavailable.

0844 848 0444

Please note: in the event that the support request is not an emergency or is a request for a change to your website then we reserve the right to charge our time at a rate of £150+vat per hour, with a minimum time allocation of 30 minutes.

For all other support requests please email helpdesk@9xb.com and our team will respond to you during normal working hours.