Web portal simplifies finances for 11,500 Post Office branches

The Post Office is known for providing a wide range of products through its nationwide network of Post Office branches. Ranging from postal and financial services, to
bill payments and ID documents, the ability for branches to easily communicate with head office is key to maintaining an efficient operation.

Branded user interface

We developed a complex web
application enabling their 11,500 branches to
interact with head office.

In-page data validation

Auto-forecasting technology and validation checks reduce manual errors and help drive user adoption.

Key features

Intuitive, branded user interface

On screen tools to reduce Help Desk requests and numbers of rejected applications

Branded PDF confirmation of completed assessments automatically created and sent to Postmaster

Exports data in a variety of formats tailored to the internal team's requirements

Improved accuracy for business plan submissions through auto-forecasting tool

Ongoing ‘support desk’ provided post-launch


UX Design

Website Development


Management & Support

9xb have been a great company to work with. Very responsive to our needs and good advice and guidance thrown in. They will always be my ‘go-to’ company when I need a web solution.