The Post Office is known for providing a wide range of products through its nationwide network of Post Office branches. Ranging from postal and financial services, to
bill payments and ID documents, the ability for branches to easily communicate with head office is key to maintaining an efficient operation.
We developed a complex web
application enabling their 11,500 branches to
interact with head office.
Auto-forecasting technology and validation checks reduce manual errors and help drive user adoption.
Intuitive, branded user interface
On screen tools to reduce Help Desk requests and numbers of rejected applications
Branded PDF confirmation of completed assessments automatically created and sent to Postmaster
Exports data in a variety of formats tailored to the internal team's requirements
Improved accuracy for business plan submissions through auto-forecasting tool
Ongoing ‘support desk’ provided post-launch
Management & Support
9xb have been a great company to work with. Very responsive to our needs and good advice and guidance thrown in. They will always be my ‘go-to’ company when I need a web solution.