
E-commerce website design and development has never been so important. With 18% year on year growth and a further 15% growth predicted in what has been deemed as the most economically challenging time in decades, e-commerce could be the saving grace for many businesses that, without a successful internet channel, could face closure.
As cost-conscious consumers and businesses turn to the web to source products and services, having a strong online presence and an ecommerce website to rival the ever increasing competition is vital to any retailer's survival.
Be warned though, it's no longer enough for a company to simply stick a basket on their website and sit back and wait for orders to come flooding in. E-shoppers are becoming increasingly demanding in their expectations and with a vast number of e-commerce websites to choose from, your website will need to do more much much more if it's going to compete in such a thriving environment.
With the competition only a click away it's important that your website offers customers something they can't get elsewhere. Your e-commerce website must have a USP (Unique Selling Point) if it's going to survive. Online this typically means low prices, but with price wars being difficult to sustain you need to find other ways to impress. Whether it's fast delivery, choice, service or something else, you need to find that little extra to set your website above all other e-commerce websites in your market.
Once you find that USP and are comfortable that you're doing everything you possibly can to encourage conversion, then it's time to shout about it. There's no point going to all that effort with the design and development of your e-commerce website, if no one knows about it. Online Marketing offers a more targeted and measurable form of website promotion - a great way to advertise your e-shop to people who are actively searching for the type of products and service you offer. So make sure you factor in some budget for promoting your website within your plans.
Be careful though, all too many e-commerce businesses throw good money down the drain getting high levels of website traffic that, on hitting an unsatisfactory website, simply click away to the next one. Successful e-commerce websites therefore are those that put as much emphasis into converting traffic as they do getting the visitors to their website in the first place.
Sounds simple? The reality is that very few e-commerce websites get it right which is why we recommend enlisting the help of professionals. Not just any professional though. Look for a website design and development partner that will do more than just follow your lead and build you a website. Find one with a proven track record in creating successful e-commerce websites (the emphasis being on the word 'successful'), one that will listen to your business objectives and provide advice on a strategic level to help you achieve your goals.
There are plenty of agencies that can help you with e-commerce website design and development but hold out for one that can also provide online marketing - an agency that has marketing skills in-house will be in a stronger position to offer you strategic guidance on all areas of creating a successful internet business.
So whether you are a retailer looking for ways to beat the decline of the high street or and e-business looking to improve your online offer than choose an agency that specialises in both online marketing and e-commerce website design and development.